At Kern, we believe continuous improvement offers our customers ways to identify savings opportunities and put those saving mechanisms into place. For us, continuous improvement is a primary focus, in addition to the highest customer service standards and the reduction of waste in the forms of cost, time and defects.
Working to constantly improve is the number one way we believe our customers can reduce operating overhead. Continuous improvement helps to streamline your workflows. Efficient workflows save time and money, allowing you to reduce wasted time and effort.
Our Customer Productivity Manager is fully trained and experienced in Lean Six Sigma and works with existing customers as part of their team, improving the performance of their systems and workplace environment using the analytical tools of “lean six sigma”.
Our productivity specialists support all our sales teams with new projects and installations ensuring maximum productivity levels are achieved as quickly as possible. Working with our service team continually provides a world class service to all our customers by ensuring your key performance targets are continually achieved and exceeded.
Our customer productivity team delivers real added benefit to customers who invest in Kern products for their production needs.