Project Management
Our customers can be sure that they are getting the best out of Kern packaging solutions with the help of a high-level team of technical specialists, who enhance our service by offering a true end-to-end service, with a team which puts the customer at the heart of every product, for the whole of its life, from the minute it is launched.
Our Technical Services team will
- Have an in-depth knowledge of every product
- Ensure that the solutions demonstrated are right for your organisations specific needs
- Plan and execute effective installations
- Train Kern people and customers
- Tackle specialist technical issues escalated to them by our service engineers
- Offer a range of telephone and on-site support.
For Kern, it's not 'job done' once we've sold a solution - we'll be monitoring its performance to ensure it meets expectations and will employ continuation engineering to ensure that upgrades are made if the customer needs change.
We'll also feed their experiences back into Kern to enable future solutions to exceed customer expectations.
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News & Events
Hampshire Cosmetics have an evergrowing KernPack fan base
“Our old wrapping machines were unreliable, inefficient and a real hassle to use.
The KernPack solution handles the product so carefully that it’s a pleasure to operate. In fact, our staff used to arrive at work early to ensure that the KernPack wrapper was allocated to their line and cheered when they heard that we had ordered more.”...
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Welcome to the 6th edition of KernPack Messenger
Tip top solution for Green Top Snacks, Hampshire Cosmetics tell us why they have developed a growing fan base for KernPack among its staff and Harmsworth Printing turn to KernPack for another KANZA 760 machine.....
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New spares service launched online
In order to help customers keep their machines running smoothly, Kern has just launched an online spares service, designed to support all the mailing and packaging equipment that we supply.
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Case Studies
“EcoTech have partnered with Kern for several years on both machine purchases and service agreements. The level of service and professionalism that we receive are incomparable” Paul Brownhill, Managing DirectorEcotech (Europe) Limited




