Our customers can be sure that they are getting the best out of Kern packaging solutions with the help of a high-level team of technical specialists, who enhance our service by offering a true end-to-end service, with a team which puts the customer at the heart of every product, for the whole of its life, from the minute it is launched.
Our Technical Services team will
- Have an in-depth knowledge of every product
- Ensure that the solutions demonstrated are right for your organisations specific needs
- Plan and execute effective installations
- Train Kern people and customers
- Tackle specialist technical issues escalated to them by our service engineers
- Offer a range of telephone and on-site support.
For Kern, it's not 'job done' once we've sold a solution - we'll be monitoring its performance to ensure it meets expectations and will employ continuation engineering to ensure that upgrades are made if the customer needs change.
We'll also feed their experiences back into Kern to enable future solutions to exceed customer expectations.
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News & Events
Packaging and Tracking solution delivers massive cost and efficiency savings
Introducting the Intelligent Logistics Packaging Solution, a groundbreaking combination of Kern mailing and packging innovation aimed at high volume packaging operations in the home shopping, catalogue and internet retail markets....
"The savings are phenomenal with this fantastic piece of kit - we have more than exceeded our estimates of £400,000 annual savings and are actively seeking to collaborate with other public bodies to enable them to share the savings too." Martin Reynolds - Head of Corporate Personal Scanning ServicesBirmingham City Council
5 Sopwith Park
Hampshire PO15 5RT
9th Floor, New Zealand House,
80 Haymarket, London SW1Y 4QT
Registered in England,